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One Axe Shot Inc. – Company Policies

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 1- Privacy Policy 

 This Privacy Policy outlines how One Axe Shot Inc. ("Company") collects, uses, maintains, and discloses   information from users (“Users”) of www.oneaxeshot.com ("Site"). It applies to all products and services provided   by the Company.

 

​a. Information We Collect

 We may request personally identifiable information such as:

• Full Name

• Email Address

• Event Location

• Phone Number 

• Date of Birth 

  *This data is collected securely through a trusted third-party booking vendor and used only to improve service delivery.

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b. How We Use Data

• To contact you regarding events or bookings

• To personalize and improve our services

• To manage payments and cancellations

  *We do not sell, trade, or rent personal information. Only aggregated, non-personal demographics may be shared with           trusted         affiliates for business insights.

 

c. Third-Party Websites

•  Our Site may contain links to third-party platforms (e.g., Instagram, YouTube, booking providers). These sites have their   own policies and practices, which we do not control. Users interact with these platforms at their own discretion.

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d. Social Media

•  One Axe Shot does not collect or use personal data from social media platforms.

 

2-  Safety Rules 

 To keep the axe-citement both safe and fun, all participants must:

• Follow all safety instructions from staff

• Wear closed-toe shoes (no heels)

• Dress in comfortable and appropriate attire

  *See our full Safety Rules for additional guidelines.

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3- Payment & Cancellation Policy

 

a. Deposit

• A 20% deposit is required within 24 hours of booking confirmation.

• Failure to pay may result in booking cancellation.

 

b. Final Payment

• Full payment is due 7 days prior to the event date.

• Unpaid booking may be canceled without notice.

 

c. Cancellation Window

• Cancellations made more than 24 hours before the event are eligible for a full refund, less a $99 administrative fee, or may be rescheduled at no additional charge.

• Cancellations made within 24 hours of the event are not eligible for a refund of the deposit; however, the event may be rescheduled at no additional charge.

 

d. Hazardous Weather

• If weather conditions pose safety risks before or during the event, we will work with you to reschedule or offer alternatives.

 

e. Refunds

• Deposits are used to reserve the event date and cover administrative, scheduling, staffing, travel, and other event-related expenses incurred in preparation for the event. For this reason, deposits may be non-refundable as outlined above.

• Refunds will only be issued to the original payment method and to the verified individual who made the booking.

• If payment ownership, booking information, or customer identity cannot be reasonably verified, One Axe Shot reserves the right to hold funds and delay or deny any refund request until sufficient documentation is provided.

•  One Axe Shot is not responsible for delays or disputes resulting from inaccurate booking information, unauthorized payments, or payments that cannot be matched to a confirmed reservation.

• By submitting a payment, the customer acknowledges and agrees to these terms and conditions.

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Acceptance of These Terms:

• By using our Site and services, you agree to the above policies. If you do not agree, please do not use our Site. Continued use after updates constitutes acceptance of any revised policies.​​​​​​​​